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20 Hang Muoi St, Ly Thai To Ward, Hoan Kiem Dist,


Sales: +84 [0] 2439.234.105

Reservation: +84 [0] 2439.234.102


Package tour alova cruises + hotel

Booking Conditions

Booking Conditions of

Please take the time to read and understand the conditions of booking set out below prior to booking a trip with Alova We strongly recommend that you also read the Trip Notes relating to your trip prior to booking to ensure that you understand the itinerary and style of the trip you are undertaking.

1. Validity
Dates, itineraries and prices are valid from 01 January 2013 until 31 December 2018. Beyond 31 December 2018 dates, itineraries and prices are indicative only.

2. Deposit requirement
You are required to pay a deposit of 30-50 % for your booking to be confirmed (please note that special deposit requirements apply for some trips).

3. Acceptance of booking and final payments
Acceptance of your booking will be confirmed by us in writing. Please refer to your booking confirmation invoice for details regarding final payments. Payment of the balance of the trip price is due 30 days before or on the departure date. If this balance is not paid on or before the due date we reserve the right to treat your booking as cancelled.

 4. Children policy for Alova Day Cruise (1 day boat):

- Children under 5 years old will be free of charge (maximum is 1 F.O.C child per cabin, accompanied with parent)

- Children from 5 to under 9 years old will be charged 50% the adult tour price

- From 9 and above will be charged as adult (100% tour price)