- Satisfaction guaranteed and updated promotion
- Book and pay instantly
- No Booking Fee
- Managed by International Tour Operator - Go Asia Travel
- 24/7 professional customer support
20 Hang Muoi St, Ly Thai To Ward, Hoan Kiem Dist,
Sales: +84  2439.234.105
Reservation: +84  2439.234.102
Go Asia Travel.com commits to provide you a simple and efficient refund policy which is applied as follows
1. The bad weather condition
2. The order of local authority
Go Asia Travel.com has the right to cancel the tour immediately and we will refund you in case of:
- Direct booking through Go Asia Travel.com or Alova Cruises.com, we will process the refund in cash immediately when visiting our office 20 Hang Muoi Street, Hanoi.
- Booking through Go Asia Travel’s authorized Travel Agents or Hotels, refund will be settled where you book the trip.
Cancellation refund is only valid for the services organized by Go Asia Travel.com or Alova Day Cruises.com Other services organized by you are NOT refundable.
For Alova Day Cruises 1 day
1. Be cancelled before arriving Tuan Chau harbor
Free Of Charge
2. Be cancelled at Tuan Chau harbor without or with lunch
Charged 50%/ tour price
3. Be cancelled when the customer is already on board
Charged 100% / tour price