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Contact Us

72 Tran Nhat Duat St, Hoan Kiem Dist,

Hanoi,Vietnam

Sales: +84 [0] 439.234.105

Reservation: +84 [0] 439.234.102

Email: info@goasiatravel.com

Package tour alova cruises + hotel

Force Majour Policy

Go Asia Travel.com commits to provide you a simple and efficient refund policy which is applied as follows

1. The bad weather condition

2. The order of local authority    

3.Emergency situations

Go Asia Travel.com has the right to cancel the tour immediately and we will refund you in case of:

- Direct booking through Go Asia Travel.com or Alova Cruises.com, we will process the refund in cash immediately when visiting our office 72 Tran Nhat Duat Street, Hanoi.

- Booking through Go Asia Travel’s authorized Travel Agents or Hotels, refund will be settled where you book the trip.

Cancellation refund is only valid for the services organized by Go Asia Travel.com or Alova Day Cruises.com Other services organized by you are NOT refundable.

For Alova Day Cruises 1 day

1. Be cancelled before arriving Tuan Chau harbor

Free Of Charge

2. Be cancelled  at Tuan Chau harbor without or with lunch

Charged 50%/ tour price

3. Be cancelled when the customer is already on board

Charged 100% / tour price